Unfortunately, your services are not recoverable because of this attack.
Last week on September 28th, INAP was the target of a ransomware attack. And as a result, multitenant website, database, and email hosting services will no longer be available following this event.
Unfortunately, your services are not recoverable because of this attack. — INAP
Do not take backups lightly. Most SMB go out of business after suffering a ransomware attack.
Link: https://ot.inap.com/incidents/l3ly2y746v26